Change/Cancel A Booking
We love to have you stay at our apartment in Lucky Plaza, but understand that your travel plans might change due to unforeseen circumstances.
Please read our cancellation policy below before making your booking.
Change Your Booking
If you would like to change your arrival or departure date, room type or any other information from your booking, please contact us through e-mail or over the phone if you’ve made the booking with our own booking website or over the phone with us.
If you’ve booked with another online booking site (such as Hostelworld, Hostelbookers, AirBnB etc.), please contact them to change your booking details.
Cancel Your Booking
Sometimes you have to change your travel plans, even if you don’t want to, but we’re here to help you out. Kindly refer to our cancellation policy.
If you booked your stay with another online booking site (such as Hostelworld, AirBnB etc.), please contact them to cancel your booking.
Only Hostelbookers reservations can be changed or cancelled with us directly.
Extending Your Stay At Lucky Plaza Apartment
Once you’ve check-in into our apartment, please come and see our house keepers as soon as you know you would like to stay longer. We’re happy to hold your room / apartment for you if we can!
For extensions, rates are calculated from our current daily rate, not from any (discounted) rates you might have booked online with us or another booking website..
Have a great time staying at Lucky Plaza Apartment. We hope that a change of plans or a cancellation won’t be necessary and that you will have a relaxed vacation!